Privacy policy.

Introduction

Welcome to VideoVets. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the California Privacy Protection Agency (CPPA) guidelines.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Identifiers: Name, address, email address, phone number, and other similar identifiers.

  • Commercial Information: Records of products or services purchased, obtained, or considered.

  • Internet or Other Electronic Network Activity Information: Browsing history, search history, and interactions with our website.

  • Geolocation Data: Physical location or movements.

  • Professional or Employment-Related Information: Job title, company name, and industry.

Non-Personal Information

We also collect non-personal information that cannot be used to identify you. This includes anonymous usage data, general demographic information, and aggregated information.

How We Collect Information

We collect information from you in the following ways:

  • Directly from You: When you provide it to us directly, such as when you create an account, place an order, or contact customer service.

  • Automatically: Through cookies, web beacons, and other tracking technologies as you navigate through our website.

  • From Third Parties: Such as social media platforms, business partners, and public databases.

How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: Processing orders, providing customer support, and managing your account.

  • To Improve Our Services: Analyzing usage data to enhance user experience and website functionality.

  • To Communicate with You: Sending updates, promotional materials, and other information related to our services.

  • To Comply with Legal Obligations: Fulfilling legal requirements and responding to lawful requests from public authorities.

Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf.

  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

  • Legal Purposes: When required by law or to protect our rights and safety, or the rights and safety of others.

Your Rights

Under the CPPA, you have the following rights:

  • Right to Know: You can request information about the personal information we collect, use, and disclose about you.

  • Right to Delete: You can request the deletion of your personal information, subject to certain exceptions.

  • Right to Opt-Out: You can opt-out of the sale of your personal information.

  • Right to Non-Discrimination: You will not be discriminated against for exercising any of your CPPA rights.

How to Exercise Your Rights

To exercise any of your rights under the CPPA, please contact us at:

Email: privacy@videovets.com
Phone: (800) 445-0530

Data Security

We implement a variety of security measures to protect your personal information. These measures include encryption, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@videovets.com
Phone: (800) 445-0530